Support customers in their language.
Smartwebchat is designed for businesses whose customers do not all speak the same language. Launch markets focus on German, English, French, Spanish and Dutch.
One platform, multiple markets.
Support customer conversations centrally instead of building a separate chat stack for every language.
More than translation.
Smartwebchat is adapted to each market around the language your customers use, the relevant industry context and your website content.
Your content still stays in control.
Multilingual support does not change the product principle: answers continue to rely on your approved knowledge base.
Which languages are supported at launch?
German, English, French, Spanish and Dutch.
Do I need five separate assistants?
That depends on the use case. The platform is designed to support multilingual customer communication centrally.