Your business answers — even while you sleep
An AI assistant that uses your approved content as its knowledge base and answers customer questions in the context of your business.
You know the problem
Small businesses lose potential customers every day — not over price, but because nobody was reachable.
Always the same questions
"When are you open?", "What does it cost?", "Do you have any slots left?" — your team answers them dozens of times a day.
Offline in the evening and at weekends
Over 40% of website visits happen outside opening hours. During that time nobody is reachable.
Long waiting times
Enquiries by email or contact form only get answered hours or days later — by then the prospect is long gone.
Lost customers
Anyone who does not get a quick answer keeps looking. Every unanswered question is a potentially lost order.
The solution: always reachable, always precise
Smartwebchat uses your website, documents and maintained knowledge entries as the basis for answers.
The decisive difference:
The assistant answers from the approved knowledge base and can hand a request to your team when needed.
24/7
Always reachable
Three steps to your AI assistant
No technical knowledge needed.
Enter your website address
Simply enter the address of your website. That is all you have to do — no copy-and-paste, no typing things in by hand.
The AI analyses it automatically
Smartwebchat scans your website and extracts opening hours, services, contact details and FAQ content fully automatically.
The assistant goes live
A short code snippet on your website — done. From that moment your assistant answers customer questions around the clock.
What you gain in concrete terms
Reachable 24/7
In the evening, at weekends and on public holidays too, your customers get an answer straight away.
Only your content
You control which content the assistant uses as its knowledge base.
It leads the conversation
The bot asks follow-up questions and keeps the conversation going until the visitor has an answer or asks to be contacted.
For these industries
The AI assistant works for any business with a website — these sectors benefit particularly.