Turn your website into an active customer channel.
Smartwebchat combines an AI chatbot with your website and business knowledge. Visitors get direct answers and can move from the conversation to a useful next step.
1 line
of code to embed
EU hosting
EU AI (Mistral)
GDPR
compliant
Not just a chatbot. Your business knowledge in conversation.
Smartwebchat analyses approved website content, adds documents and knowledge entries, and uses that material when answering customer questions.
- Analyse website content
- Add documents and FAQs
- Answer from approved sources
- Keep information up to date
From answer to enquiry.
A website chatbot should do more than return text. Smartwebchat can guide visitors towards an enquiry, appointment path, WhatsApp or human handover.
Works with your existing website.
Smartwebchat is added through an embed. Implementation paths are planned for WordPress, Shopify, Wix, Webflow and Squarespace.
One line. That's it.
Add this snippet before the closing </body> tag — you'll get your bot ID after signing up for free.
<script src="https://smartwebchat.eu/embed.js" data-smartwebchat-id="IHRE_BOT_ID"></script>Fits your builder
One standard snippet — works anywhere you can add a script tag.
Plain HTML
Add the snippet right before the closing </body> tag of your page. No plugin, no dependency.
WordPress
Add it via a footer-code plugin (e.g. "Insert Headers and Footers") or directly in your theme's footer.php.
Webflow
Project Settings → Custom Code → Footer Code. Paste the snippet and publish.
Wix / Squarespace
Wix: Settings → Development & integrations → Custom Code → + Add Custom Code. Paste the snippet, choose “Body – end” under “Place Code in” and click “Apply”. Squarespace: Settings → Advanced → Code Injection → Footer.
Shopify
Open theme.liquid in the theme editor and add the snippet before </body> — the chatbot appears across your whole shop.
React / Next.js
As a <script> tag in your root layout (in Next.js e.g. via next/script with strategy 'afterInteractive').
Any other page
Anywhere you can add a <script> tag, the chatbot works. One standard snippet, no special cases.
Try it before you sign up.
Enter your website and test a preview based on your own content. The initial preview does not require registration.
Live in three steps
Create your bot for free
Sign up and enter your website URL — the AI reads your site.
Copy the snippet
Your dashboard gives you your personal embed code with your bot ID — a single line.
Paste it — done
Embed the snippet in your site (or let your AI/builder do it). The chatbot appears in the bottom right and answers visitor questions around the clock.
Built for multiple languages and markets.
Launch market languages are German, English, French, Spanish and Dutch.
Transparent EU-based standard setup.
The default setup keeps hosting and default AI processing within the EU. Optional providers or channels can introduce other data regions and are disclosed accordingly.
Why Smartwebchat
GDPR-compliant, hosted in the EU
Hosted in EU data centers, the default AI is Mistral (EU). No forced data transfer to the US — the point where many US chatbot widgets fall short.
Answers from your own content
Smartwebchat uses your website, documents and maintained knowledge entries and uses this knowledge as the basis for its answers. It answers from your content instead of general knowledge — so answers stay close to your real info: opening hours, services, pricing, FAQs.
Light and unobtrusive
The snippet sits at the end of the page, so your content loads first; the chat widget loads afterwards in the background. You customize colors and greeting to match your brand.
More than just chat
Captures booking requests, records inquiries as leads (email/Slack/webhook), and hands off to a human when needed.
Frequently asked questions
Can I add Smartwebchat to any website?
If you can add custom HTML or scripts, or your website platform supports embeds, integration is usually possible.
Can I use my own content?
Yes. Website content, documents and manually maintained knowledge can be used.
Can the chatbot capture leads?
Yes. Smartwebchat can guide interested visitors into an enquiry flow.
Can I customise the widget?
Yes. Colours, logo and other supported widget settings can be adjusted.