AI chatbot for Online Stores & E-Commerce
Cut support tickets in half. Grow revenue.
Your AI chatbot answers questions about orders, returns and products — instantly, around the clock. Your support team will thank you.
No sign-up · GDPR-compliant
Sound familiar?
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Where's my package? — The same question, a hundred times a day
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Return requests are clogging up your inbox
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Customers abandon their purchase because no one answers their product question
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Nobody's around on weekends and evenings — but that's when most orders come in
How Smartwebchat helps you
This is what your chatbot sounds like
- Where's my order #12345?
- Happy to help! 📦 Please share your order number and the email address you used to order. I'll forward your request directly to our team — you'll receive a reply with the current shipping status as soon as possible. Is there anything else I can help you with in the meantime?
- I'd like to return something
- No problem! Returns are free within 30 days. ↩️ Here's how: 1. Fill out the return form (included in the package or here: [Link]) 2. Pack the item in its original packaging 3. Drop the package off with a shipping carrier — a free return label is included in the package Your refund will be processed within 5-7 business days after we receive it.
- What size should I get for the blue sweater?
- Good question! 👕 The blue sweater runs true to size, maybe slightly large. My recommendation: • Usually a S → get S • Between two sizes → go smaller • Like it oversized → size up Size M measurements: chest 104cm, length 68cm Not sure? Just order two sizes — returns are free!
Try it for free
Your custom AI chatbot is ready to go instantly. 14 days free, cancel monthly, no credit card.