AI chatbot for Physiotherapy

Take requests around the clock, without a phone marathon

Physical therapy, manual therapy, lymphatic drainage — the AI chatbot takes requests around the clock and passes them on to the practice. Hosted in the EU.

No sign-up · GDPR-compliant

Chatbot for my practice

Sound familiar?

✗

Patients all call at once at the start/end of a referral period

✗

6-, 10-, or 18-session treatment packages block hours in the appointment calendar

✗

Therapists spend time on appointment calls instead of on treatment

✗

Referrals get mismatched by therapy type

How Smartwebchat helps you

GDPR Art. 9

The bot doesn't ask about diagnoses or therapy progress. With a request, the request category, contact details and a summary are passed on; with a callback request, name, phone number and preferred time; with an appointment request, contact details, the requested service, the preferred date and notes; with a handover to your team, the reason for it. You can retrieve the conversation history itself via the API, and if handover is switched on also in the dashboard; it is not included in the notifications. Hosted within the EU under a data processing agreement; professional confidentiality remains the practice's own responsibility. The conversation history is deleted after 30 days.

Insurance & coverage

Insurance status is captured in a structured way for correct appointment allocation.

Multi-session booking

Patients book 6 or 10 appointments at once — structured for the practice.

This is what your chatbot sounds like

Do you also offer manual lymphatic drainage?: Yes, MLD is one of our specializations. 🩺 We treat common indications such as: • Lipedema • Post-surgery edema • Sports injuries Do you need an appointment? Please have your referral ready.
Are home visits available in my area?: We offer home visits for patients with limited mobility. 🏠 Important: • The referral must explicitly indicate a home visit • A travel fee may apply depending on the area I'll pass your request to the practice management — they'll get back to you today.

Try it for free

Your custom AI chatbot is ready to go instantly. 14 days free, cancel monthly, no credit card.

Start your free 14-day trial